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Cambodia Airports
Under a public-private partnership signed with the Royal Government of Cambodia in 1995, Cambodia Airports holds the concession for the development and management of Cambodia’s network of international airports serving the capital city of Phnom Penh, Siem Reap, home to the UNESCO World Heritage Angkor Archaeological Complex, and the port city and beach resort of Sihanoukville.
The shareholders of Cambodia Airports are France’s VINCI Airports (70%) and Muhibbah Masteron Cambodia (30%), a Malaysian-Cambodian joint venture.
In 2019, all 3 airports handled 11.6 million passengers, served 600 destinations and welcomed 53 airlines.
Key drivers for Cambodia’s economy and profile, the airports contributed in 2015 to 17% of the country’s total GDP. More than 1.7 million jobs, representing 20% of the country’s working population, were related to their activities.
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Mission, vision, values
Vision
Moving the world, beyond your best airport experience.
Mission
We are a public service provider that connects people and communities at the highest airport standards and ensure our stakeholders with sustainable development opportunities.
Our "EPICS" Values
Excellence- We strive for continuous improvement
- We aim at surpassing our previous achievements
- We benchmark with world-class standards and aim at best practices
Professionalism- We commit to a high standard of ethics
- We are responsible at all times
- We believe professionalism is our reputation
Integrity- We uphold values and principles
- We are proud to demonstrate full commitment and respect of our engagement
Customer Focus- We have the passion of serving our customers
- We are driven by the constant need to improve our services to our customers
- We want our customers to remember their airport experience and return
Solidarity and team spirit- We are united in our actions
- We trust and respect each other
- We support each other and share the same passion
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Certifications & standards
Aerodrome certification
This certificate is mandatory to operate an airport. It is delivered by the State Secretariat of Civil Aviation following standards and recommendations from the International Civil Aviation Authority and local regulations.
To be certified as an airport operator, Cambodia Airports has to demonstrate its compliance to all the international standards specifically aimed at providing the best safety services and procedures. To do so, a Safety Management System is in place and Cambodia Airports is audited regularly by Civil Aviation inspectors.
ISO 9001
Initiated in 2003 and applied at the time to only 2 departments, the ISO 9001 certification is all about Quality. To be certified under this international standard, Cambodia Airports has to comply with a series of requirements including a Quality Management System.
The two airports managed by Cambodia Airports and all the departments are now included in the standard. To maintain its certificate, Cambodia Airports is reviewed every year by GCC who acts as an independent auditor. To view Cambodia Airports’ policy, click here.
×គោលនយោបាយគុណភាព - Quality Policy -质量政策
Cambodia Airports បេ្តជ្ញាធ្វើការកែលំអរប្រព័ន្ធគ្រប់គ្រងគុណភាពជានិច្ច ដើម្បីបំពេញនូវតំរូវការ ឬ អោយលើសពីការរំពឹងទុករបស់ភាគីដែលពាក់ព័ន្ធ។
Cambodia Airports is committed to constantly improve the Quality Management System to satisfy our interested parties by meeting or exceeding their applicable requirements.
柬埔寨机场致力于不断改善我們的质量管理系统，以满足利益相关方的需求，以及超越他们的应用期望。
Copied from Clause 5.2 of Quality Manual
ISO 14001
As a method to fight against global warming and to help protect our environment, Cambodia Airports is applying to the ISO 14001:2015 certification for its 2 airports.
This voluntary commitment will ensure that all activities of Cambodia Airports comply with the environmental regulations. Also, through an Environment Management System, all such activities will engage in a systematic approach to reduce energy, waste, and risks of accidental pollutions.
Phnom Penh International Airport was successfully certified in October 2023, while Sihanouk International is scheduled to be audited in June 2024.
To view Cambodia Airports’ policy, please click here.
Airport carbon accreditation
This program was created at the initiative of the Airport Council International with the objective to reduce carbon emission and increase airport sustainability.
VINCI Airports is the first international group to commit its airports to the Airport Carbon Accreditation standard. Cf: VINCI Airports program
In 2020, Cambodia Airports upgraded to Level 2 of the ACA program, while in 2023 Phnom Penh International was raised to level 3.
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Social responsibility (CSR)
Ensuring high standards in terms of sustainability
Social
Both the well-being of employees and the fair redistribution of the fruits of growth are essential
- Building awareness on Health & Safety
- Training & professional career path for our employees
- Castor: Employee savings and share ownership plan
Environmental
Opportunities to make environmental challenges a lever for management, innovation & development
- Full involvement in « Airport Carbon Accreditation » program
- Latest generation wastewater treatment plants
- Archaeological preventive researches
Societal
Beyond the runway: Long-term commitment and engagement with neighboring communities
- Road Safety Campaigns in partnership with the Cambodian Red Cross
- Artisans d'Angkor