• General cargo
• Mail/post mail
• Dangerous goods
• Perishables
• Vulnerable/valuable goods
• Goods requires room temperature (+2c to +8c) and (+15c to +25c)
• Heavy cargo
• Special cargo (consignee or agent should do pre-clearance before cargo arrival)

• Strong room/safe for valuable goods is not available
• Due to limited space, please send prior notice of special cargo which requires room temperature control

Import cargo process

• Notification: consignee will be notified after his/her document and cargo arrived
• Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
• Custom Office: after received document from cargo, consignee has to do custom formality
• Submit the custom declaration at Cargo Counter to process for warehouse handling payment at cashier counter
• Cargo delivery: after getting cargo receipt from cashier, consignee goes to pick up their cargo at cargo import release.

• Receive notification: consignee will be notified after his/her document and cargo arrived
• Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
• Custom formality: with this document, consignee has to go to Custom Office for declaration
• Payment: present the custom declaration at Cargo Counter to process for warehouse handling payment
• Cargo delivery after getting cargo receipt from Cargo Cashier, consignee can pick up their cargo at cargo import release.